We ask all guests to refer to our Safe Stay with YHA page for current information relating to Covid-19 and your stay with YHA. Should you wish to cancel an existing booking, please click here and follow the instructions on cancelling a booking. If your question is on another matter, we will respond to you as soon as practicable (due to COVID-19 and changing travel conditions, we are experiencing an increase of enquiries and emails).
We thank you for your understanding.
You can find email and phone contact details for all hostels here. You can also submit your hostel or booking related questions direct to the hostel, by choosing it from the drop down menu on the contact hostel form here.
Please read our Membership Frequently Asked Questions or click here to send an enquiry.
If you have a media enquiry such as a request for YHA hostel information or photos - click here.
If you are a digital influencer who would like to partner with us – click here.
YHA Office locations and addresses - click here.
YHA Australia Activities Groups - click here
If you have general enquries - click here.