Privacy Collection Notice
YHA Ltd (ABN: 94 008 387 791) collects and handles your personal information in accordance with our Privacy Policy, so that we can provide and administer our products and services including YHA memberships, travel products, processing bookings, payments, check-ins and cancellations and provide you information about these. Without your information, we may not be able to provide you products and services and you may miss out on receiving valuable information from us. If you are located outside of Australia, please be aware that any information you provide to us, will be transferred from your country of origin to Australia and you consent to this transfer.
We may disclose your personal information to third party operators and providers of ‘travel deals’ you have booked or enquired about, to sponsors and partners when you enter a competition or promotion, to our umbrella organisation Hostelling International (HI) when you become a HI member and any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy. These third parties may store, transfer or access personal information outside of Australia, such as in Europe, the USA and UK, and you consent to these disclosures.
If you are providing information on behalf of someone else, you confirm that you have authority to do so, and you have given them the information set out in our Privacy Policy and they have not objected to our handling, use and disclosure of their personal information.
The identity verification services are provided by our authorised service provider, Veriff OÜ. The information collected may include your name, contact details, a photo of your identity document and details extracted from that document, photo and video capture, facial biometric data, and technical data from your device. We collect and use this information with your consent for identity verification, safety, fraud prevention, and check-in validation purposes, including confirming your eligibility to access and stay at our accommodation. Personal data used for identity verification may also be processed by Veriff OÜ independently for service development and machine learning purposes, based on your consent. For further information, see Veriff OÜ's Privacy Policy.
Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process. If you have questions about our privacy practices, please contact us by email at: privacy@yha.com.au. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this Privacy Collection Notice.
