General Travel Terms & Conditions

• Your credit card will be debited upon completion of the online booking process. Your booking is guaranteed once you receive a confirmation email from a YHA Travel & Tours consultant.
• In the unlikely event we cannot confirm your booking, we will refund the total amount to the credit card with which payment has been made within 7 days. YHA Travel & Tours and its suppliers are not liable in the event a tour or package is not available, and any refunds are restricted to the purchase price of the tour or package booked.
• All prices quoted are in Australian Dollars.
• YHA Membership 

-If you are not already a member of YHA Australia, membership will be included as part as your first night’s stay if your tour includes accommodation.

- If you are an Australian resident, your membership is valid for 2 years from the month that you stay at your first YHA hostel in Australia. Your membership will renew automatically, unless you have not stayed in a YHA hostel in the past 24 months and have unsubscribed from all electronic communications.
- If you are not an Australian resident, your membership is valid for 2 years from the month that you stay at your first YHA hostel in Australia.

• YHA Travel & Tours will aim to respond to your booking within 48 hours by email. However, in some instances (for example during long weekends or public holidays) the response time may vary.
• Please note that only some hostels are suitable for wheelchair access. If in doubt please contact the individual hostel.
• The responsibility of YHA Travel & Tours in connection with 'Travel Deals' is limited to the sale of accommodation only. The sale of other services as described in the Travel Deals products is made by YHA Travel & Tours as agent only for the persons providing such other services and upon the condition that YHA Travel & Tours shall not be liable for any accidents, loss, injury, delay or damage caused by or arising out of the provision of or failure to provide any other such service.
• YHA Travel & Tours believes that the content of this website is correct at the time of publishing, but all prices and services described herein are subject to change or withdrawal without notice.
• YHA Travel & Tours will be under no obligation to any person as a result of any inaccuracy or misdescription to provide any services set out herein.