- Australian Hostels
- Travel & Tours
How do I become a member with YHA Australia? Great news! As of 3rd October 2017, all guests staying at a YHA hostel in Australia will become members as part of their first night's stay. After checking-in to the hostel and providing your email address, you will be emailed your 'e-membership card'.
I was a member of YHA Australia before 3rd October 2017, has anything changed for me? There is no change to your current membership, you are still special to us!
*NO NEED TO RENEW* Our long-standing Australian members are used to renewing their memberships. The good news is that, as long as you stay at a YHA in Australia or remain subscribed to email communications, your membership will be automatically renewed. When you login to My YHA you can access your membership card or if you still prefer a physical card you can request one at email@example.com (posted to Australian addresses only).
I am an Australian resident and need membership to stay at YHA/HI hostels overseas. If you are an Australian resident* and are not staying at a hostel in Australia, you can become a member for $15 here. You will be sent a membership card in the post (Australia only), however you will also be able to access your 'e-membership card' by logging in to My YHA. If you will be staying at a YHA in Australia, the membership included with your stay is valid worldwide.
*If you are not a resident of Australia and will not be staying at a YHA Australia hostel you can become a member with your home association where available or with Hostelling International.
I can't login to the website anymore? We have recently improved our security and upgraded our systems to a new more secure method of managing logins. To eliminate any risks we are asking all of our valued members and guests to create a brand new login on our website from 3rd October 2017 if a login was previously in use prior to this date.
I am a YHA/HI member in my home country - will I also become a member of YHA Australia if I stay at a YHA hostel in Australia? Yes, you will become a member with YHA Australia as part of your first night's stay.
I didn't book direct with YHA - do I still become a member when I check in? We want everyone to be part of YHA, so yes, you will become a member when you check-in at your first YHA hostel. It is important you give us your email address so we can communicate with you, so you can take full advantage of the YHA member benefits. Next time be sure to book direct and save!
Do hostels issue physical membership cards? No, our hostels no longer have the capability to issue physical membership cards. You will be able to access your 'e-membership card' by logging in to My YHA or request a physical card by emailing firstname.lastname@example.org (posted to Australian addresses only).
Will the 'e-membership card' be accepted by discount providers and at overseas hostels? All our current discount providers have been advised of this change to YHA Australia membership cards. We are following the Hostelling International standard format for our digital card and all associations have been notified.
Why doesn't my membership card show up in Travello? Please ensure that you have the most up to date version of the Travello App. First, go to the YHA Australia Group (make sure you are a member), then go to 'Inbox' and 'Cards' on the right side of the screen. Your membership card should show here.
I have a question that is not answered above, who can I ask? Please fill out our 'Contact Us' form or you can email your enquiry to email@example.com and we will get back to you as soon as we can.