Simply enter your Booking Reference Number and email address on www.yha.com.au (under My Bookings). This will show the details of your booking with the option to cancel at the bottom. If you cancel within 24 hours of your arrival time you will need to contact the hostel directly by phone or email. Please allow at least 7-10 business days for processing a refund. Without exception, all refunds will be deposited to the original credit card used for your booking.
Full Booking Terms and Conditions can be viewed here.
Last updated 29th August 2019.