Thredbo YHA

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Customer reviews of Thredbo YHA

Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

What travellers think

Reviews (1183 guests have reviewed this hostel)
For being at base of a major ski area—- this is a wonderful place to stay. Beautiful view of slopes
100%
Paul R 17/01/2018
The bike path from Thredbo to Crackenback resort was enjoyable. The YHA resort was an ideal kickoff for a range of challenging and enjoyable experiences- walking, riding, nature watching and bobsledding.
95%
Robert E 17/01/2018
Hostel was great. In a perfect spot and well appointed and well kept. Highly recommended for a summer visit to Thredbo.
100%
Sarah M 15/01/2018
Loved the atmosphere and the location, great facilities
100%
A F 14/01/2018
Really friendly and helpful staff who had great tips about the area.
100%
Rob W 13/01/2018
There's so much to do at Thredbo in summer - beautiful location, lots of hiking trails - it's just so great to have a break from the laptop / phone and get out into nature.
100%
Fiona L 08/01/2018
The hostel was clean and felt safe. Kitchen really good. Parking is an issue. There is a drop off zone, but then you have to park your car in one of the car parks elsewhere. Parking is minimal in Thredbo and often quite a long and steep walk back to the hostel. Management friendly, but not enough rules in relation to large parties of people monopolising kitchen/lounge/t.v. areas. Would not recommend staying in school holidays. Thredbo is stunningly beautiful. Great walking trails, bike tracks, kids play areas, lovely restaurants.
85%
Jen G 02/01/2018
It was a great stay. Will come back.
98%
Irene N 30/12/2017
Beautiful facilities. The lounge room was stunning. The staff were super helpful.
100%
Claudie L 29/12/2017
Bianca at reception couldn’t have been more helpful providing tips on what to do in the area and answering any questions we had. The hostel itself is in a great location and is extremely clean and comfortable.
100%
Rick L 28/12/2017

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

Any inappropriate and/or offensive comments won't be published.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

UNSUBSTANTIATED OR INCORRECT CLAIMS

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

COMMENTS INCLUDING STAFF NAMES

Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

If a negative comment is made, all reference to a particular staff member will be removed.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

95%
Average Customer Rating
Cleanliness
96%
Condition of facilities
95%
Efficiency of service
95%
Friendliness of staff
96%
Location
95%
Overall atmosphere
94%
Safety & Security
96%
Value for Money
92%

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