Thredbo YHA

Check in
Check out
Book with ePack

Customer reviews of Thredbo YHA

Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

What travellers think

Reviews (1148 guests have reviewed this hostel)
Great
100.0%
J A 02/10/2017
Bed was not comfortable and extremely difficult to get to ( top bunk) the ladder was painful on the foot to climb.
40.0%
Baden B 01/10/2017
Great hotel with very friendly and helpful staff. The only issue I had was that there were only 2 toilets in the building, but that was a minor inconvenience.
100.0%
Mathew C 01/10/2017
Staff were extremely helpful and friendly. Its a cosy and warm place to stay with great balcony views of the mountains from the dining area. Its a bit of a trek up the hill to get to though.
80.0%
Richard R 01/10/2017
Enjoyed conversations with young man at counter...nice and warm
80.0%
Scott B 01/10/2017
I have been staying at Thredbo YHA for many years (more than 10) now & its still one of the best ! Location is tops, you can check out the mountain while having breaky, or sit on the veranda in the arvo, beer in hand & telling great lies about how many black runs you did that day. Service & staff are always helpful & friendly. This spot is Tops !
80.0%
Andrew B 29/09/2017
Family-friendly
100.0%
John H 26/09/2017
Wayyy tooo hot inside, very uncomfortable! Staff were rude and seemed a bit dodgy
20.0%
Liam O 24/09/2017
The hostel has a good location among the village. Close to free public transport and at a short distance from the the main attractions.
80.0%
Luis A 23/09/2017
Staff were fantastic.
100.0%
Jennifer w 23/09/2017

Hostel Rating Ratings guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on yha.com.au, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

Any inappropriate and/or offensive comments won't be published.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

UNSUBSTANTIATED OR INCORRECT CLAIMS

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

COMMENTS INCLUDING STAFF NAMES

Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

If a negative comment is made, all reference to a particular staff member will be removed.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

92.0%
customer rating, based on 1148 reviews
Cleanliness
92.0%
Condition of facilities
89.0%
Efficiency of service
93.0%
Friendliness of staff
93.0%
Location
96.0%
Overall atmosphere
91.0%
Safety & Security
93.0%
Value for Money
91.0%

TRAVEL TO LEARN. LEARN TO TRAVEL