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Canberra City YHA

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  • Customer reviews of Canberra City YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (5261 guests have reviewed this hostel)
    I love the Laks... Thank you
    Jin-na l October 2016
    Was great! Parking and the costs involved through the city and surrounds was ridiculous.
    Judith M October 2016
    The staff is friendly. Considering the location and facilities, it is quite fair. It would be perfect if it is free to access the wifi in the room.
    Chao Tzu H October 2016
    The hot shower water is disaster. It will turn cool from time to time. I tried different floor's shower room and turned out to be the same.The laundry is too expensive which is $4 to wash and $4 to dry. The location is really good. Since there isn't too much choice in this city. Just don't expect too much.
    HAOPENG W October 2016
    A fine establishment.
    Toni C October 2016
    Overall great hostel. The only thing I could complain about is the temperature in the hostel. It was very cold!
    Tracy W October 2016
    Great stay but very noisy
    Chloe V October 2016
    For convenience, cleanliness and value for money join YHA to travel the World no matter what age you are...
    Anna D October 2016
    Claire R October 2016
    Great hostel, spacious room (I was staying in a 8 bed dorm) I wish the Melbourne YHA was this cool. Very clean. Nice showers. Also a fab bar attached to the hostel, yummy pizza and live bands.
    helen i October 2016
    Hostel Rating
    Ratings guidelines

    Customer Reviews on

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

    Any inappropriate and/or offensive comments won't be published.

    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

    Unsubstantiated or incorrect claims

    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

    Comments including staff names

    Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

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    5261 customers have rated this hostel
    Condition of facilities
    Efficiency of service
    Friendliness of staff
    Overall atmosphere
    Safety & Security
    Value for Money