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Canberra City YHA

Canberra, ACT

Canberra City YHA is right in the heart of the nation's capital, 5 minutes from the interstate bus terminal.

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  • Customer reviews of Canberra City YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (4096 guests have reviewed this hostel)
    Excellent location and excellent facilities, great stay overall!
    Dylan S June 2015
    good value for money. only drawback is the free wifi available just in the kitchen area
    NOR AZMAN N May 2015
    Nice, clean and well maintained hostel. Good location and great staff.
    Antonella L May 2015
    Staff, location and room were all great.
    Craig H May 2015
    It's a very modern and clean hostel directly in the heart if the city. It's amazing that they offer pool, sauna & spa!
    Franziska W May 2015
    Bedrooms are not comfortable. Bunk beds shake really strong. I went to other badpacker and I do not recommend this one. The temperature in the room is too hot and there is a constant bad smell. The price is too much for a night like this. You hear people speaking outside even with the close window.
    Katia V May 2015
    Very clean hostel in a central location
    Hui Peng P May 2015
    Clean safe hostel good facility's central location
    steven c May 2015
    Recent renovations have made the bedrooms and bathrooms spotlessly clean. Security measures create the feeling of a safe environment.
    Judy O May 2015
    Good facilities, friendly staff, would stay again.
    Onno B May 2015
    Hostel Rating
    Ratings guidelines

    Customer Reviews on

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

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    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

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    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

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    Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

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    4096 customers have rated this hostel
    Condition of facilities
    Efficiency of service
    Friendliness of staff
    Overall atmosphere
    Safety & security
    Value for money