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Coolangatta YHA - Kirra Beach, Gold Coast

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  • Customer reviews of Coolangatta YHA - Kirra Beach, Gold Coast

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (1663 guests have reviewed this hostel)
    Location is perfect for early flight travellers. Walking to airport without worry of transfer issue. Room very small. Shared toilets and shower room clean.
    78%
    Rebecca P September 2016
    Very run down hostel which requires urgent refurbishments. Wet towels from previous guests in room. Dirty showers for short people, springs coming out of mattress. Not a bonus for YHA at all.
    48%
    Anouk M September 2016
    Very run down hostel which requires urgent refurbishments. Wet towels from previous guests in room. Dirty showers for short people, springs coming out of mattress. Not a bonus for YHA at all.
    48%
    Anouk M September 2016
    Good hostel. Stay and enjoy the local beaches!
    78%
    L G September 2016
    Cool hostel !
    80%
    Lara G September 2016
    Easy check in. Clean. Friendly! Good place close to airport
    95%
    James M August 2016
    1. Free wi-fi is practically non-existent unless you get up really early in the morning to surf the net (I could only get a connection before 7am) 2. In the middle of nowhere, considered far away from the beach areas, commercial centres (the Airport Central is really pathetic) and may be even the airport itself. The only consolation is there is a courtesy bus to Tweed Heads 3. Noise from the airport and highway
    52%
    T. Cheong L August 2016
    Great for a night of stay before flying out of Coolangatta, only 10 to 15 minutes walk to the airport.
    95%
    Jonathan L August 2016
    We found the place very handy and staff really friendly and very helpful. Recommended to anybody.
    98%
    Aurora S August 2016
    The room smelled a bit mouldy, the matress was bad and my pillow was stained yellow, the toilets were dirty, staff was very friendly and I liked the complimentary bus service into town.
    68%
    E F August 2016
    Hostel Rating
    Ratings guidelines

    Customer Reviews on yha.com.au

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on yha.com.au, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

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    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

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    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

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    Hide Ratings Guidelines
    85%
    1663 customers have rated this hostel
    Cleanliness
    82%
    Condition of facilities
    78%
    Efficiency of service
    90%
    Friendliness of staff
    94%
    Location
    83%
    Overall atmosphere
    81%
    Safety & Security
    88%
    Value for Money
    82%