Brisbane City YHA

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  • Customer reviews of Brisbane City YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think

    Reviews (7046 guests have reviewed this hostel)
    I only needed an overnight stay to catch a train the next morning so not there long enough to really enjoy the facilities but enjoyed my short stay.
    Jan B June 2017
    Great to be back and to see the updates taking place throughout the hostel
    Christopher H June 2017
    It is good as you can get well donr
    Ronen S June 2017
    The kitchen and the rooftop are amazing !
    Audrey F June 2017
    It feels like Home,and good atmosphere ☺☺☺
    Patricia A June 2017
    Lovely hostel close to Roma Street Station with a supermarket and restaurants just around the corner.
    Gabrielle D June 2017
    Great Roof top and staff
    Nathan M June 2017
    Good but curtains would be nice and wifi in the rooms that is free
    Phyllis Y June 2017
    Staff were very helpful
    Trevor I June 2017
    The Barracks & Caxton Street are so handy & offer heaps of food & entertainment options. The hostel's cafe is also a great option.
    Nicholas B June 2017
    Hostel Rating
    Ratings guidelines

    Customer Reviews on

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

    Any inappropriate and/or offensive comments won't be published.

    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

    Unsubstantiated or incorrect claims

    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

    Comments including staff names

    Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

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    customer rating, based on 7046 reviews
    Condition of facilities
    Efficiency of service
    Friendliness of staff
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